Widerrufsrecht

Exchange and Return Policy

-in order to replace or return the goods, you must send a copy of the bill of lading and the practical video in which it explains the problem in the case of a defect of the goods

• Exchange and return is a guaranteed right for all our customers, and it includes all the products we offer in our store.
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  - All products offered in our store are subject to exchange and return in accordance with the terms set out on this page.
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  - Return or exchange can be made if the goods are in the same condition as the original at the time of purchase and wrapped in the original packaging.
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  - Return and exchange within 14 (seven) days of purchase.
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  - Please contact us via our corporate email support@babyand.shop- specified in our online store to request a return or exchange.
  
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  - Please take a picture of the goods and send them with the city, address and order number, which will be replaced by another product in case the goods are damaged or have a certain defect.
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  - We are not responsible for any expectations of the customer’s use of the products that we have not mentioned on the product page of our website.
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  - 30% discount if the customer does not want the goods and he has no defect or any problems.